Hello! Welcome to Rarity's Boutique! We're currently taking orders for handmade hoodies seen in our shop!
This website is for US orders only. Sadly due to return regulations and import restrictions we no longer ship to Europe.
Our Canadian and Australian customers should message us on our Etsy site so we can list your hoodie there. (Message us) Keep in mind you will be responsible for taxes, shipping and customs fees.
Paypal (credit/debit card)-- payment is received instantly
Stripe (allows us accept credit cards directly)
Hoodies are usually shipped within the designated timeframe on the listing when purchased. Expect your hoodie to take the entire time to complete. We have only one person doing the work so we do get backed up and life does sometimes get in the way---please let us know if you need your order by a certain date so we can get it to you on time!
We ship through the United States Postal Service:
--All packages within the U.S. are shipped USPS Priority. You will get an email with a tracking number when it's ready to go.
Unfortunately once your order has been shipped it is out of our control. If you do not receive your package within a reasonable amount of time feel free to contact us so we can work out the best solution for the problem.
We ship to the address that you list on your order unless you inform us otherwise.
Refunds and Exchanges
When a product is ordered we order supplies so cancellation after an order has been made incurs a $50 cancellation fee.
Once your product has started production, all hoodies are non-refundable.
So sorry, we don't accept returns. Please be sure to state exactly what you want and exact measurements of certain needs, whether it be length or size so that you'll love it so much that a return would be unnecessary anyway! ^_^
Of course, if it's our fault we will remake your hoodie for free.
Once packages have been shipped, shipping fees also become non-refundable.
Washing Your Hoodie
Anti-pill fleece is machine washable. Stain treat it as normal and wash in cold water, and then tumble dry on low and it will come out fluffy and look new again! Wash your hoodie sparingly, because it IS handmade and has a lot of hand-stitched appliques. The hoodies are sturdy though---we hear from lots of customers who have had their hoodies for years and are still wearing it!
If you have any questions, contact us at [email protected] although we don't check here very often
(Better yet, message us on Etsy: RaritysBoutique.Etsy.com
where we get notified right away!)